Vision and Mission Statement
To partner our clients to achieve their dreams
To be the lender of choice for retail loans in Ghana
The acronym for our core values is RESPECT which underscores our innate desire to care for all our stakeholders:
- Relationship: We care about one another and will succeed together. We believe in a strong client relationship which is the basis for our sustainability
- Excellence: We will demonstrate a high sense of quality that permeates every facet of the organization.
- Support: We support all to reach their fullest potential. We believe we will succeed as a team and that the full participation of all is essential to the fulfillment of our mission.
- Passion: we have enthusiasm for achieving results and winning in everything we do.
- Efficiency: We will avoid waste and maximize output with resources available to deliver competitive products and services which will benefit all stakeholders.
- Creativity: We anticipate change and respond with creativity. We are agile and responsive to the changing needs of stakeholders. We encourage staff initiatives which will lead to continuous improvement in delivery standards.
- Trustworthiness: We will deliver on our promise to our clients, employees and shareholders and ensure reliability through regulatory compliance.